Tag Archive for: helpdesk

Automation configuration inside ServiceDesk Plus

ManageEngine ServiceDesk Plus: A comprehensive IT service management solution

Brandon Lee Thu, Jun 10 2021 deployment, helpdesk 0

ManageEngine ServiceDesk Plus is a full-stack IT service management (ITSM) suite that provides the tools you would expect of...

Configuring the Duo Identity Service in Secure Service Desk

Specops Secure Service Desk: End-user password reset using existing 3rd party two-factor authentication

Brandon Lee Tue, May 4 2021 password, security, helpdesk 0

Specops Secure Service Desk enables securely resetting remote user passwords. This review of new features focuses on configuring Duo...

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