Laurent

No, as we are now out of the office due to Covid-19. Unknown about a return date. Thank you for following up.

Hi Paolo, I did not have a chance yet to try, but I’m looking forward to trying it! Thank you for your time on this. Laurent

Thank you Paolo, and sorry if I was not clear enough. When booting the PC, the prompt expect the password of the employee. After Shift-booting, I am able to access a Troubleshoot option, that displays a choice of “Reset this PC”, “Factory Image restore” or “Advanced Options”. “Reset this PC” does allow to either “Keep my files” or “Remove everything”.

I am not seeing where an Admin can take over. What am I missing? Thank you for your time on this.