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    • #1153984
      Michael Pietroforte
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      I am fighting again with Microsoft’s bugware. For some reason OneDrive for Business on my Mac stopped syncing. I only noticed this after several weeks. It seems one of those updates that adds no real new features and only bugs removed my Office 365 account from OneDrive. When I tried to add it again OneDrive complained that I am already syncing this account (which was obviously not the case). So I uninstalled OneDrive and installed again (a typical behavior that I was used to when I was still working on Windows but which somehow feels awkward on a Mac).

      Long story short, when I now try to cut and paste text in Word, a popup message appears “Contacting the server for information” and Word hangs indefinitely. Clicking the x in the dialog window does not help. This bug seems to only affect Word documents that haven’t been synced with OneDrive.

      Word for Mac: Contacting the server for information

      I already disabled syncing of Office files in OneDrive, but this didn’t solve the problem. I am now essentially unable to work with Word and I guess I have no choice and just move to Apple Pages.

      Use Office applications to sync files that I open

      I am really wondering why Word needs to contact Microsoft when I copy and paste in Word. What great feature could this possibly be?

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    • #1166745
      Paolo Maffezzoli
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      Probably you have already seen this Microsoft Support article Why am I getting the message “Contacting the server for information”? but it seems not really exhaustive for your problem. It is interesting to understand why Word has to contact Microsoft for an easy task as copy and paste in Word.

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      • #1166747
        Michael Pietroforte
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        Paolo, thanks for the link. I didn’t read this. I guess the problem is that when OneDrive syncs many files, Word connections are postponed. I just monitored Word a little. Even though I don’t use Office 365 services, it connects to all kinds of servers if you only start the program. I now completely blocked Word and Office365ServiceV2 in Little Snitch.

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        • #1166750
          Paolo Maffezzoli
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          Welcome, for my experience OneDrive sync is really improved in the latest updates and doesn’t have so many sync issues as seen in the past.

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    • #1179817
      Paolo Maffezzoli
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      @Michael: “Your data, controlled by you” ….. a good news for you ?
      Microsoft Office Asking Users to Send More Usage Data

      Microsoft Office has started displaying a new dialog box titled “Your data, controlled by you” when you start applications such as Word, Excel, and PowerPoint. These dialog boxes are new Microsoft privacy controls that ask if you will allow additional Office telemetry and usage data to be sent to Microsoft.

       

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    • #1179819
      Michael Pietroforte
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      Sounds like bad news. The key messages here are “additional Office telemetry” and “for advertising purposes.” It seems they are planning to harvest even more private data from their paying Office customers and then monetize this data.

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    • #1179822
      Paolo Maffezzoli
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      Hope the new dialog box should be enabled to the more restrictive choice. GDPR rules are not a choice, any user data is a user property and any internet supplier has to ask before collect data, including MS Word contacting the server…

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    • #1179827
      Michael Pietroforte
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      The problem is that many don’t read these dialog boxes carefully and just click okay. That’s why GDPR is a toothless law. Microsoft abuses this. And can you really trust Microsoft that they honor your choice? Who can verify that they harvest data your anyway? In my view, it should be strictly prohibited to harvest any data from user PCs. Do you want that Microsoft is able to turn on your web cam so to see if there is useful data they can harvest? Maybe you just missed that point when you accepted the agreement when you installed Windows. Why should they be able to to read any kind of data from my PC? This is my PC and Microsoft must not have any kind of access. My private data is not their business. Tim Cook is absolutely is right when he calls this surveillance. If you want privacy, the only option I currently see is to avoid buying or renting software from Microsoft.

      1+
    • #1296421
      Paolo Maffezzoli
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      4sysops member of the year 2018Member of the Year 2019
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      @Michael, maybe your doubts were not so far from reality …

      German schools ban Office 365 over privacy concerns
      GDPR is a kick in the privacy

      The issue isn’t the telemetry per se … It’s the level of telemetry, which according to research that came out last year, could include things like lines of text and email subject lines.

       

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      • #1296427
        Michael Pietroforte
        Keymaster
        • Topics: 170
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        Post count: 1909
        Member Points: 25,469
        Author of the year 2018
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        Yeah, it appears this is now Microsoft’s “strategy” for all products that contain user data. Really funny that the US wants the EU ban Huawei while one of their own companies openly harvests customer data on a scale that makes Orwell’s Thought Police look like the spy kids.

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        • #1297445
          Paolo Maffezzoli
          Participant
          • Topics: 35
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          Post count: 466
          Member Points: 43,105
          4sysops member of the year 2018Member of the Year 2019
          Rank: Level 4

          Correct, Huawei is a good example of a different approach when there is a commercial competitors.

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