Spiceworks is a free network management software with inventory, monitoring and help desk features.

Update: This great free tool has been submitted  in 2007 by Jeffrey Botts. Since then quite a few new features have been added and because Spiceworks 6.0 is now out, I (Michael) updated this post. The top new features and some screenshots follow after Jeffrey’s original comment. Also check out our  Spiceworks installation guide.

Submitted by Jeffrey Botts, November 2007:

You want network management software that works for you, not software that makes you work. You wish you could have it… without spending a fortune. Your wish is granted.

Introducing the free Spiceworks IT Desktop. Designed, tested and used by 160,000 IT pros in 185 countries (Michael’s update: Spiceworks is now used by 2 million IT pros). Spiceworks has the everyday IT features you need:

  • Automatic PC and software inventory and IT asset reporting to simplify your job.
  • Network monitoring and troubleshooting to keep things running smoothly.
  • Run an IT help desk for your company that’s easy to use and join the fastest-growing IT community.

It takes less than 5 minutes to get up and running. No agents. No scripts. No manual. No hassles. Just download Spiceworks and go.

Michael’s update: In addition to the above mentioned functions Spiceworks now also supports:

  • Manage IT assets
  • Manage changes & configurations
  • Map your network
  • Audit your software
  • Manage power consumption
  • Monitor SQL Server
  • Be an MSP (Managed Service Provider)
  • Talk to IT pros

Spiceworks 6.0 new features

  • IT know-how with knowledge base

Spiceworks 6 - Knowledge base

  • New Spiceworks agent supports roaming devices

Spiceworks 6 - New agent

  • Cloud Services Discovery

Spiceworks 6 - Cloud

  • Native Help desk on your iPad & Android tablets
  • Nmap support
  • Customized ticket
  • New software data ribbon
  • Manage Rackspace accounts
  • Request a HP warranty quote
  • New top-level navigation

A detailed description of the new Spiceworks 6.0 features can be found here.

  1. akp982 14 years ago

    Spiceworks is a great tool, i use it every day 🙂

  2. Elvar 14 years ago

    Been a spiceworks user for a few years, love this product. Amazing that its free and soo easy to use, setup and upgrade.

  3. john_doe 13 years ago

    can this be compared to PRTG? is it better? 🙂

  4. I think the main difference is that Spiceworks is more than a monitoring tool. Besides, PRTG is only free for 10-20 sensors.

  5. Frank 12 years ago

    are the main features (except the helpdesk) of Spiceworks comparable to LanSweeper? Anyone having experiences? Thanks for tipps 🙂

  6. shahzad Akram 12 years ago

    really its wonderfull … but i wana ask some about helpdesk configration ? how user connect with spicyworks server ? and how user generate ticket ?
    every user have their own mailbox ?
    here only 3 type of user available but every have full access so how can manage user previllage ?

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