Microsoft Press released a free new eBook, Windows 10 IT Pro Essentials Support Secrets.
Latest posts by Michael Pietroforte (see all)

Ed Bott, one of my favorite IT writers, is the author. The nicely written book with 115 pages is already in our wiki about free eBooks for IT admins.

I admit, I just skimmed through the book, but I somehow doubt it really contains many "secrets." It appears to be more of an introduction to Windows 10 for power users.

If you are an IT pro who hasn’t lived under a rock for the last two years or so, you should be familiar with most of the book’s topics. Indeed, many IT pros still run Windows 7 under their rocks. That's their choice. However, if you are still unfamiliar with Windows 10, you can't call yourself an IT pro anymore. Thus, get this free eBook; now really is time to learn about the OS that is already running on 350 million devices.

Windows 10 IT Pro Essentials Support Secrets

Windows 10 IT Pro Essentials Support Secrets

Imagine Grandma calls because she wants to know why her Lady Gaga collection does not show up in Groove Music on her Surface Pro (even though she already moved everything to OneDrive), and you have to admit that you have no clue what she is talking about. You don't really want to tell Granny that the David Hasselhoff CD you gave her last Christmas plays just nicely in Windows Media Player on her old Windows 7 desktop, do you?

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Having said that, I think cases like this are the book’s focus. It gives an overview of the most important configuration options and helps you troubleshoot Windows 10 installations after adventurous end users mess them up. In a corporate environment, the eBook’s main target is perhaps not IT pros but IT service staff.


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