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One of the nice things about the BYOD craze is that users tend to consider you as their personal smartphone troubleshooting assistant. Whenever a user complains about the bad performance, poor battery life, or networking issues of their little post-PC toy, you might first want to get a quick overview of the device you are dealing with.
Sometimes, the phone’s hardware is just a bit outdated and can’t cope with the demands of the latest first-person shooter. In that case, your performance troubleshooting is quickly done, and you can recommend to your frustrated user to get a better device so he or she can work more efficiently. Likewise, if the device is running out of juice even before the first level is reached, it might be because the battery’s health is in poor condition. And, if the user is unable to install new Office apps from the Play Store, you might want to check the networking details. All this and more can be done with the free AIDA64 system info tool.
AIDA64 offers device information in the categories listed below. Please note that the screenshots don’t show all the data available. Even a 5.7-inch display has its limits.
System: General information about the system, such as device model, serial number, memory, storage, and device features (camera features, available sensors, and so on).
CPU: All you can know about the CPU, such as model, architecture, CPU clock of each core, and CPU utilization.
Display: Information about the display, the GPU, and OpenGL ES Extensions.
Network: Data about telephony, WiFi, and TCP/IP settings.
Battery: Battery health status, capacity, temperature, and so on.
Android: Every piece of information you can think of about the installed Android version.
Devices: Features, driver versions, and so on about the devices such as cameras, the GPU, CPU, and USB devices.
Thermal: The temperatures measured by all available sensors. (I was surprised how many there are in my phone.)
Sensors: Live data from all available sensors, such as acceleration sensor, magnetic sensor, proximity sensor, and many more. (It’s amazing that a little phone can have many more sensors than any living creature has sense organs.)
Apps: An alphabetical list of all installed apps. A tap on an app opens Android app info with more detailed information and the ability to uninstall the app.
Codecs: All installed audio and video codecs.
Directories: All mount points and default directories. (This is very useful if you are trying to figure out where an app stored a certain file.)
System files: Files that contain information about the device.