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ManageEngine ServiceDesk Plus is a full-stack IT service management (ITSM) suite that provides the tools you would expect of an IT service desk, such as service requests, problem tracking, change requests, and asset management. However, it goes far beyond the basic capabilities by providing additional functionality, and features, including a knowledge base, configuration management database (CMDB), tracking purchases, contracts, preventive maintenance, reporting capabilities, and many other features.

Veeam Backup & Replication v11 has been released. The newest Veeam release contains significant new features, including continuous data protection (CDP) and ransomware protection. This post will cover a review of the new features in Veeam v11.

Are you looking for a solution to centrally manage your passwords and connections to hosts in your network? In a review of Remote Desktop Manager by Devolutions, we look at the features, functionality, and impressions of this application to manage connections to your infrastructure.

XEOX is a modular, cloud-based administration tool for Windows Server and client infrastructure. It comes with an integrated Configuration Management Database (CMDB) and Inventory, patch management and updates module, Job module, Port-based NAC module, and more. In this review, we will take a closer look at what XEOX offers.

Privileged Access Management is increasingly important with the rise of account compromise and the resulting data breaches. Securden’s new Unified PAM solution offers an all-in-one solution for PAM in the enterprise.

Most businesses today use a telephone system for voice communication. Historically, phone systems have been complicated, challenging to configure, and not very scalable. However, the cloud revolution has redefined how businesses take advantage of business-critical services and the available options. The 3CX communications system is an open-platform phone system that runs on-premises with Windows or Linux and in the cloud as a hosted SaaS solution.

Traditional email signatures can create challenges for both end users and IT admins. This post looks at features of CodeTwo Email Signatures for Office 365 and how it solves these challenges for Microsoft 365.

The Specops Password Policy solution helps to enforce good password use in your environment, including real-time checking for breached password checks. Let's take a look at a review of the newest features of the solution.

The next few months give you the unique chance to rework legacy processes and reimagine desktop management for remote works amid a pandemic. SmartDeploy can help you do that.

Finding breached, reused, blank, and weak passwords in your environment is a great way to improve its security. Specops Software Password Auditor is a tool that provides visibility to these types of accounts. In this review of its latest features, we see how to use Specops Password Auditor to secure user accounts in Active Directory.

Managing PowerShell across an organization can be difficult. ScriptRunner Portal Edition R1 is a PowerShell management platform with a new web portal for PowerShell script administration.