- Email archiving – organizational benefits
- Email archiving – technical benefits: disaster recovery – storage – performance
- Email archiving – technical benefits: backup and PST files
- Email archiving software features – the archiving process
- Email-archiving software features – storage options
- Email archiving software – the complete list
- Email archiving software features – archive access
- Email archiving software features – technical considerations
- Poll: Do you plan to introduce an email archiving solution in your organization?
Last updated: April 24, 2009
I hope my three previous articles about the benefits of email archiving have convinced you that this is an interesting topic. In the upcoming posts in this series, I will discuss the features of different archiving solutions. Prior to that, I will publish a list of all email archiving tools of which I am aware. I also want to take this opportunity to make a few remarks about the value of this series.
Some of you might have expected that I would review some email archiving products or compare them in a feature chart. However, I think it is more useful to list the features that are relevant when it comes to email archiving. Comparison charts are usually outdated before you even finish testing all products. To maintain an up-to-date chart requires considerable resources which I don’t have. Comparisons that reflect the market situation at a certain point in time made sense in the print world. Once the magazine is published, it is of interest for a few weeks only. After that, it is only waste paper.
The feature list you will find in the coming posts will still be relevant for years to come. Perhaps you don’t intend to introduce an email archiving solution now, but I believe that sooner or later you will be forced to concern yourself with this subject. An outdated chart comparing a couple of products with respect to a few features won’t be very helpful to you in the future. However, a comprehensive list of all central features will be useful for a longer period of time and can provide an overview.
Once you know which features are important for your environment, you can easily narrow the products which come into question by browsing the vendors’ websites or by just asking them about the features that are crucial for you. The next step is that you should try the solutions in this focused list yourself. One of the most important features is the look-and-feel of the user interface. This feature can’t be captured by a comparison chart because it is, to a large degree, a matter of a taste.
The list of email archiving solutions I publish here is most likely still incomplete. I intend to update it whenever I encounter a new product. If you know of an email archiving tool that is not in the list, please just leave a comment below. You can also use my contact form if you don’t want to comment publicly. I will then add your suggestions to the list.
- Athena: Archiver Software Edition
- ATMAIL: ArchiveVault Appliance
- Axe One: AXS-Link for Microsoft Exchange / AXS-Link for Lotus Notes
- Barracuda Networks: Message Archiver
- C2C Systems: Archive One
- CA: Message Manager
- Computhink: Email Archival Solution
- Cryoserver: Email Archiving Software
- deepinvent: MailStore Server
- Electric Mail: VaultSMART
- EMC2: EmailXtender Archive Edition
- freedom 9: freeGuard Capture 2000
- GFI: MailArchiver
- GFT inbox: mail
- Global Relay: Message Archiver
- H&S Software: exchange@PAM
- Hewlett-Packard: Email Archiving software for Microsoft Exchange / for IBM Lotus Domino
- IBM: FileNet Email Manager
- IBM: CommonStore
- LiveOffice: Email Archiving
- MessageSolution: MessageSolution Enterprise Email Archive Suite
- mimecast: Archiving & Search
- Mimosa: NearPoint
- Open Text: Live Link ECM – Email Archiving
- Proofpoint: Fortiva SmartStore
- rent a Brain: iMARC
- Saperion: E-Mail Lifecycle Management
- SER: DOXiS eMail Center
- Scriptlogic: Archive Manager
- Sherpa Software: Archive Attender
- Sonian: Archive SA2
- Stimulus Software: MailArchiva
- Sunbelt: Exchange Archiver
- Symantec: Enterprise Vault
- Waterford Technologies: MailMeter Archive
- Webroot: archiving services




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Here’s another one for the list – Quest Archive Manager (http://www.quest.com/archive-manager/) – I have no affiliation with Quest, but I have been looking at this as an alternative to Symantec Enterprise Vault and it seems to compare favourably.
Sunbelt Software has a product that works as an Exchange mail archiver. http://www.sunbeltsoftware.com
Another product I have used for some of my hosting clients is MailArchiva from Stimulus Software. Site at: http://www.mailarchiva.com/
Not sure if you want to exclude appliances, if not, Barracuda Message Archiver – http://www.barracudanetworks.com
Adding Open Text to your list of email archiving/management providers: http://www.opentext.com/2/sol-products/sol-pro-email.htm
AXS-One offers email archiving for Microsoft Exchange, Lotus Domino, and Sun JMS.
Another product for email archiving and document management is ViewWise:
http://www.computhink.com/products/email-archiving/
Global Relay’s Message Archiver is a highly recommended hosted email archiving product. Forrester Research ranked it number one in four of six
sub-categories: Security, Message Capture, Ease of Use, and Supervision.
It is an excellent choice for financial services companies due to its
compliance review features.
http://www.globalrelay.com/
Thanks a lot! I added your suggestions to the list.
Another solution is Trend Micro Message Archiver:
http://us.trendmicro.com/us/products/mb/message-archiver/index.html
Sonian provides a revolutionary new hosted email archiving service leveraging cloud computing infrastructure to achieve an extremely high level of scalability, security and affordability. Sonian uniquely supports customers of all sizes regardless of messaging platform.
If we’re going to extend the list to software and appliance solutions, freedom9 has a solution for email archiving. http://www.freedom9.com
Cheers,
Ian
Thanks Michael. This is a great start and you don’t need to convince me its an interesting topic. Here at CA, Inc. we also provide market leading email archiving through CA Message Manager. More info is available here: http://www.ca-ig.com/products/message_manager. In addition we feel strongly that email archiving should be part of an overall information governance approach to enterprise content control. Having the ability to apply retention rules to all content, not just what’s in the email archive is equally important. Information overload is commonly noted as the number one issue organizations face today. More info on this can be found at: http://www.ca.com/us/information-governance-solution.aspx.
Thanks! I added the new submissions.
You might also want to add Mimosa NearPoint to the list which is somewhat different as uses neither MAPI nor Journaling.
While my list isn’t fully complete, I know there are a few on a similar list that I wrote about a while back.
http://www.archiving101.com/?p=6
Mimecast Unified Email Management is definitely something that should be added to this list.
http://www.mimecast.com
Martin, that’s an impressive list. Unfortunately, you didn’t link to the products. It would be quite time consuming to integrate them in my list.
Jo, Barry, thanks! I added your suggestions to the list.
We are using the Webroot archiving service after comparing mimecast and messagelabs also.
Its quicker, more cost effective and has ALOT more functionality.
http://www.emailsystems.com/archiving.php
Rodney (disclaimer – I work for Mimecast) – I cannot knock my competition, but am amazed at your statement that they have “ALOT” more functionality.
Mimecast prides itself on its ability to deliver a single seamless solution end to end for all email management functions, and have an incredibly feature rich platform with very tight integration directly into end user mail applications such as Microsoft Outlook.
We do not deliver only archiving, but a host of other mail related management items such as message security, data leak prevention, seamless continuity, corporate identity enforcement, intelligent routing, work flow management and more.
@Rodney
Really? We recently evaluated Webroot against Mimecast and found the opposite.
Mimecast offered some good data leak prevention functionality and an excellent Outlook client which we couldn’t get Webroot to commit on providing.
The key thing in the end was that Mimecast offered a known cost for our archiving, compared with a variable cost with Webroot.
Peter
For those Exchange Administrators who are concerned with the size of their email stores, here is an interesting end user success story: http://www.mailmeter.com/news/20081105_StorageSavings.asp
@Mark
“stubbing” as a technology has been around for years. I stand corrected but I think that the term was coined by Enterprise Vault back when it was still KVS…
There is nothing new about removing data from the Exchange Information Store and replacing it with a placeholder.
What is interesting though is that there appears to be a paradigm shift in the (partcularly) email storage space to move thinking away from this technology because of the fact that it does not remove the problem, it simply introduces more and defers the original problem.
Having an information store full of stubs still keeps the database extremely busy – it is only the actual physical size of the db that is reduced, not the number of rows in each table, so database cleanups (offline defrags) are still lengthy and troublesome.
Barry
We’ve been using archive manager that was already mentioned above.
It provides powerful email archiving and works well for us.
During the last year we were able to notice a significant reduction in email storage size. Archive manager stores only a single copy of all messages and attachments saving a lot of diskspace.
http://www.scriptlogic.com/products/archive-manager
Thanks! I added the new suggestions.
Why are all comparisons of E-Mail archiving solutions always limited to software?
Any software needs to run on hardware, be it a server or an appliance. Therefore, wouldn’t it make sense to mention appliances as well? Based on the experience we’ve had, installing, configuring, and maintaining a software-based solution was anything but easy and took us ages to get right.
We figured appliances would be catered towards small and medium businesses, but we found a solution that supposedly fits any size of business.
“EMA” from ARTEC IT-Solutions is an appliance based solution witch is currently working in an installation with several thousand mailboxes and around 70,000 E-Mails per hour. It’s based on open standards, and we were able to get it up and running within a day.
I’m willing to bet that most appliance-based solutions are more affordable than software-based ones and cost less in the long run.
Richard, in my view an appliance is just a common server with common software but with less flexibility. For example, it is often not possible to use the “appliance server” for another purpose. Appliances are nice for TV sets, but not for servers. I seriously doubt that appliances are cheaper. Hardware doesn’t get cheaper just because its use is restricted to one software application.
ZL Technologies Unified Archive
We also have an email archiving software. Please add us to your list: http://www.cryoserver.com.
Thanks,
Ali
Ali, thanks!